Razer has three channels for customer support: Online chat at https://support.razer.com/contact-support (available seven days a week from 9AM to 6PM SGT) Phone representatives at 1-800-185-3004 (available seven days a week from 9AM to 6PM SGT) Email (a webform can be filled out at any time to submit a case) You could also get creative and map some text to quickly type entire sentences in team chat, like „be careful, the middle is missing” or „I need assistance on the bottom lane” in MOBA games like League of Legends. It’s easy to use, produces high quality footage with crisp audio, and is compatible with Restream. With RazeCare Essential, you can extend the warranty of your laptop to three years. Article created 8 months ago. The standard warranty that comes with an OEM device is advantageous to customers but comes with certain limitations. STREAMERS What are Razer Tipstream Goals? In the last 18 months, 4,254 customers have searched for Razer live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Contact Razer customer service. GetHuman can then route you to the best phone or email or web information for your specific problem. I purchased a Razer Naga Trinity mouse in November 2020. Razer does not offer customer support through live chat. Insider. If the laptop was purchased from Razer’s website, an order number will suffice. Erneute Tickets werden geschlossen, der Chat ist gar nicht mehr erreichbar, es ist völlig irre! The receipt or email should have a product description and price. Official Razer Support Please help us build better tools and information for consumers like you by sharing! Article created 8 months ago. Refurbished laptops are also eligible for these plans as long as they are purchased directly from Razer’s website. Ei uns können Sie Razer Gold PINs einfach und schnell online kaufen. Die beste Telefonnummer für Razer ist die 888-697-2037 Kundendienst-Telefonnummer. After my initial messaging at 10:30 a.… It's hard to tell if companies like Razer offer customer care over live chat, so we started compiling this information and best alternatives from customers like you. Sales and support made easy for businesses. Therefore, instead of waiting on the phone or for online chat support, you should first check the knowledge base. With this plan, you will not be crying over spilled milk, as spills (in addition to drops, falls, and collisions) are covered. Unlike the limited warranty, these plans are not free. We've provided the best phone number, along with our best information that we've sourced from other Razer customers and our free tool that helps you skip the waiting on hold part. Razer Customer Service Live Chat Health. The reason why most customers are looking to chat with Razer is because they have Where to buy, Complaint, Technical support, Repairs, Returns and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. 19.09.20 Email mit den Daten und einem Link zu meinem Youtubevideo (privat) an Razer geschickt Please keep sharing what you know about contacting Razer with GetHuman and keep sharing with others so we can together make customer service less frustrating. I contacted Razer support on February 16th to help fix the problem. Razer (Europe) GmbH Essener Bogen 23 22419 Hamburg, Germany Amtsgericht Hamburg HRB: 102467 Geschäftsführer: Min-Liang, Tan +49 (40) 4192 99300 Support Hotline Europe 00800-25233758 Monday - Sunday 09-18 CET Razer laptops have a limited one-year warranty that comes standard with purchase, but they also have warranty extension plans that can be used to extend coverage to a total of three years. However, we believe the cost is appropriate for benefits you will receive under one of the plans. Warranties guarantee that the product is fully functional and free of defects at the time of purchase. We excel because gamers rely on teamwork, are wicked problem-solvers and tenacious about reaching their goals, whether it’s beating a raid boss or launching a product. Having problems with your Razer peripherals? Razer Customer Service Live Chat Health. Twitter. This is how gamers were meant to communicate. Insgesamt gibt es 4 Möglichkeiten, mit ihnen in Kontakt zu treten. The best phone number for Razer is their 888-697-2037 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. It covers repair, parts replacement and device replacement (if the device is deemed irreparable). compromising your gameplay. 1210 Kelly Park Cir, Morgan Hill, CA 95037. Sometimes, a device issue occurs shortly after the warranty has expired, which leaves the repair process in the hands of the customer. Enter the Razer Tetra for PS4™—a chat headset with a cardioid mic designed to suppress ambient noise, so you can be heard crystal clear on voice chat while still keeping the volume up on your home theater speakers to stay immersed in your favorite PS4™ titles. Most Up-to-Date & Largest Array of Products; Access to More Detailed Product Information; Safe & Secure Shopping; Fast Processing & Delivery; Excellent Warranty & Return Policy While Razer does not offer live chat, they do have a phone number. For example, if the repair cost for the first claim is $100 and your laptop costs $2000, you still have a remaining claimable amount of $1900. In this article, we will focus on the warranty coverage for Razer laptops. Displaying 1 - 20 out of 523 websites Zendesk.com | Customer Service Software ... Chat with visitors in real-time and increase conversions. You can help. Razer is a huge fucking hype machine. Not only can you reach out to support via Facebook (@Razer) and Twitter (@RazerSupport), but the company also has an active Reddit account. If you are clumsy, we have good news! Most importantly, the limited warranty does not cover accidental damage like drops, spills, and acts of God. Furthermore, if you plan to give your laptop to a friend, the plan is transferable to the new owner at no cost. A freelance blogger who loves to write about anything related to technology. STREAMERS How do I setup a Twitch Chat overlay? I started by messaging Razer’s Facebook page to ask how to switch functionality on the Fn keys. Likewise, it is not applicable to products purchased from unauthorized dealers. PC - V1.0.76.103 (PC 64-bit only)(Click for details) * Once you have used the Razer BlackWidow, BlackWidow Ultimate or Cyclosa with Razer Synapse 2.0, you will no longer be able to use Razer legacy drivers. Ich habe mich nun an den Razer Support gewendet und hoffe das Razer mir die Tastatur ersetzt. Auch nach mehreren Monaten stellt sich der Razer Support tot. Razer is a company made up of gamers. This plan has surge protection and covers mechanical and electrical failures. Before you contact Razer for support, you should check out Razer’s knowledge base. Luckily, thanks to Razer’s RazerCare program, you can extend your laptop’s warranty to up to three years, and you can have accidental damage covered. Razer Merchant Services manages payment gateway systems and physical reload cards for online payment transactions. In addition to a longer warranty period, these plans have other perks. Online Merchant Services We provide global credit and debit card processing services, including VISA and Mastercard, at highly competitive rates in Southeast Asia. Razer is the most accessible company on social media. However, while Razer’s limited warranty is hugely beneficial to customers, it only lasts a year for Razer laptops. Go to the Twitch tab in the Alert Box page. GetHuman always knows the way to live chat with a company like Razer when it's available. Using the 3.5mm jack on the razer kraken pro v2 to both listen and chat with people So basically i wnated to get the razer kraken pro v2 as my first true gaming headset but i have a gaming laptop that has only one jack (the jack has a picture of headphones and a mic near it) so can the 3.5 mm jack allow me to talk to my friends and listen to them at the same time or do i need a splitter ? Facebook. In total, there are 4 ways to get in touch with them. The limited warranty comes standard with all new and refurbished Razer laptops. Most of their products are constructed with cheap plastic; a google search is all one needs to see that they have incredibly high failure rates and shitty customer support. Contact Razer Support or learn more about support topics that will help you with your Razer products. Das ist mein Zweites, was ich zum Ersatz kaufe, mein erstes ist noch super, habe es … Increase Decrease . The warranty applies to products purchased directly from Razer or from authorized resellers but it is not applicable to third-party products, even if those products that came with Razer products at the time of purchase. Free 14-day trial. Save $400.00 Razer Blade 15 RZ09-03287E22-R3U1 Gaming Laptop Took a dive into the world of freelancing and now enjoying doing what I’m passionate about while not losing touch with technology. Although there are representatives from Razer responding to inquiries in this thread, this is not an official support channel. Full price was $2,299.99 $2,299.99 Now $1,799.99 $1,799.99. Razer Comms is a free all-in-one communications solution for gamers, offering crystal clear VoIP and versatile instant messaging with group chat capabilities. Health Details: Contact Razer | Fastest, No Wait Time.Health Details: The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Razer in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Razer, compared by speed and customer recommendations. Click on Widget and select Chat Overlay to set up the look and feel. Razer Blade 15 Advanced Gaming Laptop (9th Gen Intel Processor) Full price was AU$4,899.00 AU$4,899.00 Now AU$2,999.00 AU$2,999.00 • 15.6-inch full HD display Razer Support am 19.09.20 kontaktiert per Chat. 0. Meet the Razer Ripsaw HD – Game Capture Card. By February, the right mouse button started to register multiple clicks. Get Started. Built with advanced cross game chat support meant to be used in-game, and with the crystal clear audio that you’d expect from Razer, Razer Comms will give you the freedom to discuss tactics in an intense frag-fest, or to smack talk foes before owning them. SYNAPSE The two-way shipping for repairs is free of charge, and there are no deductible charges for repairs. Edit: Ich hatte mir eine Razer Maus aus dem Store bestellt, mit der Begründung, ich schicke dann die defekte Maus zurück und die Sache ist gegessen. Once done, remember to click Save to apply your settings. Problem geschildert und Chat brach ab. GetHuman has been a forum for customers to share tips with each other since the early 2000s and continues to be a resources to over 50 million US customers per year, as well as consumers around the globe. However, a one-year warranty coverage may not be sufficient, and some customers would prefer if accidental damage was covered. You can also choose to show or hide Badges for Moderator, Subscriber, and Turbo. Während Razer keinen Live-Chat anbietet, haben sie eine Telefonnummer. Health Details: Contact Razer | Fastest, No Wait Time.Health Details: The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Razer in an easy-to-use summary, as well as a full comparison of the 4 ways to reach Razer, compared by speed and customer recommendations. If you have a Razer laptop or are planning to buy one, read on to find out more about Razer’s customer support services, the types of warranties you can obtain, and the warranty coverage for each warranty type. Born and raised in the Philippines and worked in Singapore for eight years as Technical Support for a wide range of IT equipment. Wenden Sie sich einfach per Chat oder E-Mail an unseren Kundenservice und wir. In total, there are 4 ways to get in touch with them. The Comms technology provides a highly customizable user interface that you can control and make your own. Luckily, there is still a way to get a real human being to help you with your Razer customer service problem, and that's by calling them on the phone. https://support.razer.com/contact-support, Best Alienware Gaming Laptops Ranked by Performance, The Top 5 Dell Linux Laptops For Enthusiasts, Phone representatives at 1-800-185-3004 (available seven days a week from 9AM to 6PM SGT), Email (a webform can be filled out at any time to submit a case). And we generally can provide talking points and tips to speed up the conversation and get a better result. Linux Hint LLC, [email protected] COMMAND ABOVE THE NOISE. By streamlining key tech-support services, including a refined chat client and support page, Razer has found a way to give consumers answers to most of their pressing questions. Connect. 19.09.20 Email erhalten mit der Bitte ich solle ein Video machen und den Kassenbeleg hochladen, sowie meine Adresse, damit man den Controller austauschen kann. Does anyone really need 5600 dpi? If you have any questions about your order or need assistance with the installation or use of Razer products, please contact our Customer Service Representatives. 0. However, it is standard business practice for manufacturers to offer warranty extensions. Instagram. GetHuman and Razer have no relationship whatsoever. With either plan, there is no limit to the number of claims you can make as long as the purchase value of your laptop has not been reached. Echt schade das so etwas passiert, vorallem da die Tastatur. Know any other ways to contact Razer? Now you can effortlessly produce the high-quality stream your audience deserves. Save $500.00 Razer Blade 15 RZ09-03287E72-R3U1 Gaming Laptop. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Contact Us. You can call Razer at +494 041 929 9300 phone number, write an email, fill out a contact form on their website www.razerzone.com, or write a letter to Razer Inc, 9 Pasteur, Suite 100, Irvine, California, 92618, United States. The RazerCare plans are currently available for US customers only and must be purchased from www.razer.com. After lots of troubleshooting, customer service considered it a hardware problem and I received the RMA instructions on February 26th. Sharing is what powers GetHuman's free customer service contact information and tools. BASS . If you want to learn more about Razer’s support and warranties, you can visit www.razer.com. Please let us know so we can keep sharing the best possible information with other customers. Razer Kraken TE - Chat ault Microphone High Definition Audio Device Ready Configure Playback Configure Sound Recording Sounds Communications Headphones Razer Kraken TE - Default Oe,'ice ea p nes Razer Kraken TE- Properties Chat Game Set Default Default Communication Device . Find that information above. While Razer does not offer live chat, they do have a phone number. Advanced network infrastructure gives you stability in your voice communication and caters to tremendous scaling opportunities. We recommend you check/post on Razer Insider as well as submit a Support ticket to have the … +. Any RMA or similar requests will need a support ticket. If you were not able to purchase the plans with the laptop, you can still add a plan for up to 11 months after the date of purchase. In addition, under this plan, Razer claim support is available 24 hours, and your laptop is automatically registered. RazerCare Elite has all the benefits of RazerCare Essential, plus accidental damage coverage. The warranty periods of refurbished, sold out or discontinued products are shorter than those of new products. The best phone number for Razer is their 888-697-2037 customer service phone number, and you can get the details and use our free call-back service by finding the link for it … The Official Razer ID page for Razer account creation, product warranty registration, and sign-in purposes. With Razer Synapse you can simply map entire combo to one key and perform said attack effortlessly. Because repairs can be costly and burdensome, it might be worthwhile to extend your warranty with one of the RazerCare plans. Windows 8.1 compatibility for Non-Synapse 2.0 enabled devices: It is important to note, however, that these plans have exclusions related to faulty software or data retrieval, cosmetic damages, gross negligence, theft, loss, and acts of God. So if you’ve always been up for a real challenge, this is your chance—join us now. Razer Synapse 3 - Cloud-based configurator and manager for Razer devices. Customer Support. Or is any of the information above inaccurate? STREAMERS How do I check to see how many Shards I have received? Mute Unmute . For eligible cases that fall under the Terms and Conditions, customers can submit a claim to the authorized reseller from which they purchased the product or to from Razer through support.razer.com/contact-us.
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